A browser cookie is a small piece of data stored on your computer or device by websites you visit. It is a way for websites to remember information about your visit or your preferences. Cookies serve various functions, such as allowing websites to recognise your device, remember your actions and preferences (such as login information), and offer you a more personalised and efficient browsing experience.

What cookies are used on this site?

Essential cookies

Essential cookies are required by the site to function correctly.

  • Authentication data
  • Your selected premises

Google Analytics

We use Google Analytics to help us to identify the way in which our website is used so we can try to improve it. These are all used to collect non-personal information about how visitors use our site in terms of the numbers of visitors, the pages that they visit and the website they came from. Find out more about Google analytics cookies.

Analytics cookies won't be stored until you click the "I Accept Cookies" option on the cookie consent banner.

ReachDeck Listen and Translate

We use ReachDeck, an accessibility and reading support add-on that helps you to read the content. To learn more about ReachDeck, visit the Texthelp website.

ReachDeck stores some data in the Local Storage in your browser, to enable the add-on to work correctly and remember your preferences. Examples of preferences include colour choices, translation language choices, or screen mask configuration. Look at the ReachDeck user settings panel to see all the different types of information.

ReachDeck also stores the toolbar state. This ensures that when you enable an icon, it will remain enabled when you return to the website, or navigate to another page.

ReachDeck does not transmit any of this information to Texthelp servers.

ReachDeck also continues to use anonymised Google Analytics to collect general usage statistics to help us improve ReachDeck in future releases. This usage is considered to be a Tracking Cookie under EU Cookie Law, and it is important that users are able to opt out of this. IP Anonymisation is used to ensure that both Google and Texthelp cannot identify individual users. ReachDeck does not log any personally identifiable information in these Analytics.

ReachDeck Listen and Translate cookies won't be stored until you click the "I Accept Cookies" option on the cookie consent banner.

How to change cookie settings?

Most web browsers allow control of cookies through the browser settings.